Your privacy matters to us. This Privacy Policy explains how StayIndia ("we", "us", "our") collects, uses, and protects your information when you visit our website, make a booking, or contact us.
1. Information We Collect
1.1 Personal Information
We collect the information you share with us, such as:
- Name
- Phone number
- Email address
- Booking details
- ID proof (as required by law)
1.2 Payment Information
- When you make a booking, we collect payment details through trusted third-party payment gateways.
- We do not store your card or banking details.
1.3 Usage Information
To improve your experience, we collect:
- Pages you visit
- Device type
- Browser type
- IP address
- Cookies & analytics data
2. How We Use Your Information
We use your information to:
- Confirm and manage your bookings
- Personalize your experience
- Improve our website and services
- Respond to your support queries
- Send booking updates, reminders, and promotional offers (only if you opt-in)
- Maintain safety and legal compliance
3. How We Share Your Information
We do not sell your data to anyone.
We only share information when necessary:
- With villa owners/hosts to confirm your stay
- With payment gateways to process transactions
- With service partners (support, housekeeping, concierge)
- With legal authorities if required by law
All partners follow strict privacy and confidentiality rules.
4. Cookies & Tracking Technologies
We use cookies to:
- Remember your preferences
- Make our website easier to use
- Understand website performance
You can disable cookies anytime through your browser settings.
5. Data Security
We use industry-standard security measures to protect your information.
However, no online platform is 100% secure — but we take every possible step to safeguard your data.
6. Your Rights
You can request to:
- Access your personal data
- Update or correct your details
- Delete your data (unless needed for legal reasons)
- Opt-out of marketing communications
To request any of the above, email us at support@stayindia.co.
7. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their privacy practices or content.
8. Children's Privacy
StayIndia does not knowingly collect data from children under 18.
If you believe we have collected such data, email us and we will remove it.
9. Changes to This Privacy Policy
We may update this Privacy Policy occasionally.
We will post the updated date at the top of this page.
Continued use of the website means you accept the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, reach out to us:
